Privacy Notice

Protex Midlands Limited understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, (“Our Site”) and (subject to the limited exceptions in section 6, below) We do not collect personal data about you unless you contact us (see section 5, below). Any personal data We do collect will only be used as permitted by law.
 
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
 
1.
In this Policy, the following terms shall have the following meanings:
 
“Personal data”
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and “We/Us/Our” means Protex Midlands, a limited company registered in England under company number 7583567, whose registered address is
Withy Wells, Spetchley, Worcestershire, WR5 1RW, and whose main trading address is Withy Wells, Spetchley, Worcestershire, WR5 1RW.
 
2.
2.1           Our Site is owned and operated by Protex Midlands, a limited company registered in England under company number 7583567, whose registered address is Withy Wells, Spetchley, Worcestershire, WR5 1RW and whose main trading address is Withy Wells, Spetchley, Worcestershire, WR5 1RW.
2.2           Our VAT number is – 292 0257 11 (effective from 1st June 2018).
 
3.
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
 
4.
4.1           Subject to section 5.2, We do not collect any personal data from you. We do not place cookies on your computer or device, nor do We use any other means of data collection.
4.2           If you send Us an email, we may collect your name, your email address, and any other information which you choose to give Us.
 
5.
5.1           If We do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
5.2           As noted above, we do not generally collect any personal data. If you contact Us and We obtain your personal details from your email, we may use them as follows:
5.2.1       To reply to your email
5.2.2       To further correspond with you for quotation or confirmed works purposes.
5.3           Any and all emails containing your personal data will be deleted no later than 6 months after the matter you contacted us about has been resolved.
5.4           You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
5.5           We will not share any of your data with any third parties for any purposes.
 
6.
6.1           We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
6.2           Your data will only be stored in the UK.
 
6.3           Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address).
 
7.
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at, or using the contact details below in section 9.
 
8.
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at, by telephone on 0800 345 7000, or by post at Withy Wells, Spetchley, Worcestershire, WR5 1RW. Please ensure that your query is clear, particularly if it is a request for information about the data, we hold about you (as under section 8, above).
 
9.
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
 

Cookie Policy

Cookies are small text files that can be placed on your computer by websites you visit, which are used widely to make websites work properly or more efficiently, as well as to provide information to the owners of the site, and/or their service providers.
Most browser software will allow you to turn off cookies, but you should note that doing so may cause some website functionality to stop working.
Check your browser's help or privacy settings if you want to turn cookies off.
The cookies used on this site include the following:
Cookies for Website Traffic Monitoring and Improvements
1. Google Analytics creates 5 cookies, __utma,__utmb,__utmc, __utmt and __utmz.
We use Google Analytics to monitor our website's performance, and how visitors use it so we can make improvements to the user experience. If we use Google Adwords or Google A/B testing, these may also utilise a cookie for the same purposes as Analytics.
Cookies for User Convenience
2. We use a simple cookie to help remember login details for our site's admin panel and also for our Blog admin panel. These are for user convenience only, and no information is collected or shared with anyone.
Essential Cookies for Website Functionality
3. PHPSESSION.
This is an essential cookie that assigns a session to each visit to ensure the site's functionality works properly, that only lasts while you are on this site. No information is retained or shared with anyone.
4. regID.
An essential cookie which helps the website remember you after you have logged in, allowing you to utilise specific website functionality for logged in users only. No information is retained or shared with anyone.

Cookies and external assets we use

Your settings can be viewed and edited below.

Manage your privacy preferences

These are functional cookies needed to keep our website working properly and give you the best experience when visiting our website.

We collect information about how visitors use our website. The information is in aggregate form and counts visitor numbers and other information to help us improve our website.

These cookies ensure that, if applicable, any adverts are properly displayed and targeted based on your browsing. They may also be used to integrate social media on our site.

We may use assets from 3rd parties on our website, for example, Google fonts, which enhance your viewing and visual experience.

Preferences Updated!

Necessary cookies

Cookie Name Expire Time Purpose
Session PHPSESSID 20 Minutes A Session cookie used to store temporary data such as log in sessions preferences and allow the server to effectively serve cached content.

Analytical cookies

Cookie Name Expire Time Purpose
Google Tag Manager/Google Analytics 4 _ga 2 years These cookies are created from Google Analytics and Google Tag Manager, we use this to monitor traffic on our site. This allows us to make informed decisions regarding fixing issues and adding new features and functions. Please note since this service is provided by a third party these cookies are subject to change without notice. The information can be found on Google Analytics Cookie Usage page.
_gid 24 hours
_ga_<container-id> 2 years
_gac_gb_<container-id> 90 days

Marketing cookies

This site does not include or use any marketing cookies


3rd party assets

Asset Name Type Purpose
reCAPTCHA Form Bot Checker Some of our forms may use reCAPTCHA, this is used to prevent spam by checking if the user is human. Please visit the reCAPTCHA website for more details
YouTube Embedded Video Some pages of this site might contain an embedded video from YouTube for more information on cookies from Google Click here
Google Maps Embedded Map Some pages of this site might contain an embedded map from Google for more information on cookies from Google Click here
By clicking "Accept All" you agree to the use of analytical cookies that we use on our website to measure usage. These cookies provide information that will help us to improve our site and enhance user experience. By clicking "Manage Preferences", you can manage your consent and find out more about the cookies we use.
Manage your privacy preferences

These are functional cookies needed to keep our website working properly and give you the best experience when visiting our website.

We collect information about how visitors use our website. The information is in aggregate form and counts visitor numbers and other information to help us improve our website.

These cookies ensure that, if applicable, any adverts are properly displayed and targeted based on your browsing. They may also be used to integrate social media on our site.

We may use assets from 3rd parties on our website, for example, Google fonts, which enhance your viewing and visual experience.

Read our privacy policy